{
  "response": {
    "Key": "KUL-SUB",
    "orig": {
      "code": "KUL",
      "type": "airport",
      "city": "Kuala Lumpur",
      "fullCity": "Kuala Lumpur, Malaysia",
      "airport": "Kuala Lumpur Intl Airport"
    },
    "dest": {
      "code": "SUB",
      "type": "airport",
      "city": "Surabaya",
      "fullCity": "Surabaya, Indonesia",
      "airport": "Juanda Intl Airport"
    },
    "faq": {
      "q0": {
        "question": "What is the typical flight duration from Kuala Lumpur to Surabaya?",
        "answer": "A nonstop flight from Kuala Lumpur (KUL) to Surabaya (SUB) typically takes about 2 hours and 35 minutes. With one stop, common layover cities include Jakarta or Singapore, and total travel time usually ranges from 4 to 7 hours depending on the connection duration. Return flights are similar in length."
      },
      "q1": {
        "question": "Are there any direct flights from Kuala Lumpur to Surabaya?",
        "answer": "Yes, three airlines fly nonstop from Kuala Lumpur to Surabaya: AirAsia (QZ), Malaysia Airlines (MH), and Batik Air Malaysia (OD). All three operate daily, with a combined total of about 14 daily departures — AirAsia runs up to 7 flights a day, Malaysia Airlines up to 6, and Batik Air Malaysia 1. The flight takes roughly 2 hours and 40 minutes on Airbus A320, Boeing 737-800, or 737 MAX 8 aircraft.",
        "methodology": "Airlines and weekly frequencies are compiled from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We count each operating carrier's scheduled weekly departures and the days it flies; where there is no nonstop service, connecting carriers are identified by linking scheduled nonstop segments through common hub airports. Where a median fare is shown for a carrier, it reflects the real fares Priceline users found on this route in the last 72 hours. Carrier service and weekly frequencies are summarized from our flight-schedule database, which draws on published airline timetables, U.S. government schedule data, and observed operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). Where available, on-time and cancellation rates come from the U.S. Bureau of Transportation Statistics (BTS) Airline On-Time Performance dataset, and typical fares from the U.S. DOT Airline Origin and Destination Survey (DB1B), a quarterly 10% sample of tickets sold. Aircraft types are taken from the equipment each operating carrier schedules on this route, drawn from published airline timetables and airline equipment schedules in our flight-schedule database. They describe typical scheduled aircraft and can vary with seasonal or day-of-week assignments and last-minute equipment swaps.",
        "toolsUsed": [
          "route_airlines",
          "flight_schedule",
          "route_aircraft"
        ]
      },
      "q2": {
        "question": "Are there visa requirements to travel from Kuala Lumpur to Surabaya?",
        "answer": "Yes, visa requirements apply. Malaysian passport holders can enter Indonesia visa‑free for up to 30 days for tourism. Indonesian passport holders can enter Malaysia visa‑free for up to 30 days. Nationals of other countries should check both Indonesian and Malaysian entry rules based on their citizenship."
      },
      "q3": {
        "question": "What are the ground transportation options in Surabaya?",
        "answer": "From Juanda International Airport (SUB), about 12 km from Surabaya city center, the most practical options are taxis and ride-hailing services like Grab and Gojek, which are widely used and provide door-to-door convenience. A new airport rail link to the city is under construction but not yet operational, so there’s no direct train service. Car rentals are available but less common for simple city transfers due to traffic and parking. The fastest and most popular choice is a ride-hailing car or metered taxi, typically taking 30–45 minutes depending on traffic.",
        "toolsUsed": [],
        "references": [
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport",
            "title": "Juanda International Airport",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2026-07-21T02:43:48Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_railway_station",
            "title": "Juanda railway station",
            "time_published": "2026-07-03T11:08:13Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda%20railway%20station",
            "title": "Juanda railway station",
            "time_published": "2026-04-17T11:41:34Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_Naval_Air_Station",
            "title": "Juanda International Airport",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2006-08-26T04:51:40Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda%20International%20Airport",
            "title": "Juanda International Airport",
            "time_published": "2026-04-30T13:32:21Z"
          }
        ]
      },
      "q6": {
        "question": "Are overnight (red‑eye) flights available from Kuala Lumpur to Surabaya?",
        "answer": "Yes, overnight red‑eye flights are available nonstop from Kuala Lumpur to Surabaya. AirAsia Indonesia (QZ) operates two daily red‑eyes, departing at 21:40 and 21:45, with 14 weekly red‑eye departures total.",
        "methodology": "Red-eye flights are identified from scheduled local departure and arrival times in our flight-schedule database — built from published airline timetables and official schedule data, including U.S. Department of Transportation records for domestic routes — flagging services that depart late at night and arrive the following morning; for connecting itineraries the red-eye is based on the timing of the overnight long-haul leg.",
        "toolsUsed": [
          "redeye_flights"
        ]
      },
      "q7": {
        "question": "Which airlines usually operate this route from Kuala Lumpur to Surabaya?",
        "answer": "AirAsia, Malaysia Airlines, and Batik Air Malaysia operate non‑stop flights from Kuala Lumpur to Surabaya. AirAsia offers up to 49 weekly flights, Malaysia Airlines around 30, and Batik Air Malaysia 7. Typical per‑carrier fares are not available for this route.",
        "methodology": "Airlines and weekly frequencies are compiled from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We count each operating carrier's scheduled weekly departures and the days it flies; where there is no nonstop service, connecting carriers are identified by linking scheduled nonstop segments through common hub airports. Where a median fare is shown for a carrier, it reflects the real fares Priceline users found on this route in the last 72 hours.",
        "toolsUsed": [
          "route_airlines"
        ]
      },
      "q8": {
        "question": "If I need a connection, what are common layover cities between Kuala Lumpur and Surabaya?",
        "answer": "Common layover cities include Singapore, Jakarta, and Bangkok. Singapore offers efficient transfers and visa-free transit for many nationalities, while Jakarta provides frequent onward flights to Surabaya. Bangkok can be competitive but may add some travel time."
      },
      "q9": {
        "question": "How reliable are on‑time departures on this route from Kuala Lumpur to Surabaya?",
        "answer": "On‑time performance is generally good, though afternoon thunderstorms can cause delays. Morning flights on Malaysia Airlines and AirAsia are typically more punctual."
      },
      "q10": {
        "question": "Which months have the best weather for traveling to Surabaya?",
        "answer": "May to September is the dry season with sunny days and lower humidity, ideal for exploring Surabaya with fewer crowds."
      },
      "q11": {
        "question": "What documents should I bring with me to the airport when flying from Kuala Lumpur to Surabaya?",
        "answer": "Bring a passport valid for at least six months, proof of onward or return travel, payment for baggage, and any required visa or Indonesian e‑VOA. Check if vaccination certificates are needed."
      },
      "q12": {
        "question": "Which airport should I use in Surabaya?",
        "answer": "Surabaya has only one commercial airport, Juanda International Airport, located about 12 km south of the city center."
      },
      "q13": {
        "question": "How do I get to Kuala Lumpur Intl Airport from the city center?",
        "answer": "The fastest and most popular way to reach Kuala Lumpur International Airport from the city center is the KLIA Ekspres train, a non-stop 28-minute ride from KL Sentral station. The KLIA Transit train also runs from KL Sentral but makes several stops, taking slightly longer for a slightly lower fare. Public buses and airport coaches are available from various points in the city, offering a cheaper but slower alternative depending on traffic. Taxis and ride-hailing services like Grab provide door-to-door convenience at a higher cost, while driving and parking at the airport is possible for those who prefer a private vehicle.",
        "toolsUsed": [],
        "references": [
          {
            "url": "https://en.wikipedia.org/wiki/Transport_in_Greater_Kuala_Lumpur",
            "title": "Transport in Greater Kuala Lumpur",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2026-07-22T02:51:24Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Transport%20in%20Greater%20Kuala%20Lumpur",
            "title": "Transport in Greater Kuala Lumpur",
            "time_published": "2026-04-15T16:31:32Z"
          },
          {
            "url": "https://airports.malaysiaairports.com.my/en/klia1/air-travel/public-transport?tab=train/",
            "title": "Corporate Website",
            "time_published": "2024-05-28T00:00:00Z"
          },
          {
            "url": "https://www.malaysiaairports.com.my/flightundefinedundefinedundefinedundefined/klia1/shop-dine-services/services",
            "title": "Services at Kuala Lumpur International Airport (KUL) KLIA Terminal | Airports by Malaysia Airports Holdings Berhad",
            "time_published": "2024-05-28T00:00:00Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/ERL_KLIA_Transit",
            "title": "KLIA Transit",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2026-07-06T14:44:09Z"
          }
        ]
      },
      "q14": {
        "question": "Are there hotels or sleeping facilities at Surabaya airport?",
        "answer": "Surabaya Juanda Airport (SUB) has an Ibis Budget hotel located right inside Terminal 1, the domestic terminal, with free shuttle service to Terminal 2. No capsule hotels or sleeping pods are available, and the airport closes nightly from 11:00 PM to 3:00 AM, so overnight stays are not possible. If the on‑site hotel is full, several nearby guest houses and hotels like the Halogen Hotel offer shuttle service.",
        "toolsUsed": [],
        "references": [
          {
            "url": "https://www.sleepinginairports.net/guides/surabaya-juanda-airport-guide.htm",
            "title": "Surabaya Juanda Airport Guide (SUB) - Sleeping in Airports",
            "time_published": "2018-10-02T00:00:20Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport",
            "title": "Juanda International Airport",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2026-07-21T02:43:48Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda%20International%20Airport",
            "title": "Juanda International Airport",
            "time_published": "2026-04-30T13:32:21Z"
          },
          {
            "url": "https://sleepinginairports.net/guides/jakarta-soekarno-hatta-airport-guide.htm",
            "title": "Jakarta Soekarno-Hatta Airport Guide (CGK) - Sleeping in Airports",
            "time_published": "2026-01-15T20:59:59Z"
          },
          {
            "url": "https://meetings.accor.com/hotel/9041/index.en.shtml",
            "title": "Hotel in Airport - Ibis Budget Jakarta Airport - Accorhotels - Meetings",
            "time_published": "2025-10-09T00:00:00Z"
          },
          {
            "url": "https://www.sleepinginairports.net/lounges/surabaya-juanda-airport-lounges.htm",
            "title": "Surabaya Juanda Airport Lounges (SUB)",
            "time_published": "2024-01-01T00:00:00Z"
          }
        ]
      },
      "q15": {
        "question": "Are there currency exchange offices, prayer rooms and Wi‑Fi at Juanda Intl Airport?",
        "answer": "Juanda International Airport (SUB) in Surabaya has prayer rooms (musholla) available in both terminals, and free Wi‑Fi is provided throughout the passenger areas. Currency exchange services are also present, with counters and ATMs located in the arrivals and departures halls of each terminal.",
        "toolsUsed": [],
        "references": [
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport",
            "title": "Juanda International Airport",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2026-07-21T02:43:48Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda%20International%20Airport",
            "title": "Juanda International Airport",
            "time_published": "2026-04-30T13:32:21Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_Naval_Air_Station",
            "title": "Juanda International Airport",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2006-08-26T04:51:40Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda%20railway%20station",
            "title": "Juanda railway station",
            "time_published": "2026-04-17T11:41:34Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_railway_station",
            "title": "Juanda railway station",
            "time_published": "2026-07-03T11:08:13Z"
          }
        ]
      },
      "q16": {
        "question": "Are there accessible services or children's facilities at the Kuala Lumpur and Surabaya airports?",
        "answer": "At Kuala Lumpur International Airport (KUL), special assistance for travelers with disabilities includes accessible toilets, ramps, lifts, and dedicated check-in counters, with advance booking recommended at least 48 hours before departure through your airline or the airport’s website; children’s play areas are available in both terminals, including a dedicated kids’ zone in the main terminal. At Surabaya’s Juanda International Airport (SUB), mobility assistance such as wheelchairs and staff support can be arranged by contacting your airline or the airport operator 48 hours in advance, and while there are no formal children’s play areas, the airport provides family-friendly facilities like baby care rooms. Both airports prioritize accessibility, but it’s best to confirm specific services with your airline before traveling.",
        "toolsUsed": [],
        "references": [
          {
            "url": "https://airports.malaysiaairports.com.my/en/klia1/shop-dine-services/services",
            "title": "Services at Kuala Lumpur International Airport (KUL) KLIA Terminal | Airports by Malaysia Airports Holdings Berhad",
            "time_published": "2024-05-28T00:00:00Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Kuala%20Lumpur%20International%20Airport",
            "title": "Kuala Lumpur International Airport",
            "time_published": "2026-04-26T16:01:57Z"
          },
          {
            "url": "https://www.malaysiaairports.com.my/flightundefinedundefinedundefinedundefined/klia1/shop-dine-services/services",
            "title": "Services at Kuala Lumpur International Airport (KUL) KLIA Terminal | Airports by Malaysia Airports Holdings Berhad",
            "time_published": "2024-05-28T00:00:00Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Kuala_Lumpur_International_Airport_ERL_station",
            "title": "KLIA T1 ERL station - Wikipedia",
            "time_published": "2025-12-28T16:08:57Z"
          },
          {
            "url": "https://www.malaysiaairports.com.my/en/klia1",
            "title": "KLIA Terminal 1 – Kuala Lumpur International Airport | Malaysia Airports",
            "favicon": "https://www.malaysiaairports.com.my/favicon.ico",
            "time_published": "2024-05-28T20:14:28Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport",
            "title": "Juanda International Airport",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2026-07-21T02:43:48Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda%20International%20Airport",
            "title": "Juanda International Airport",
            "time_published": "2026-04-30T13:32:21Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_Naval_Air_Station",
            "title": "Juanda International Airport",
            "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png",
            "time_published": "2006-08-26T04:51:40Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda%20railway%20station",
            "title": "Juanda railway station",
            "time_published": "2026-04-17T11:41:34Z"
          },
          {
            "url": "https://en.wikipedia.org/wiki/Juanda_railway_station",
            "title": "Juanda railway station",
            "time_published": "2026-07-03T11:08:13Z"
          }
        ]
      },
      "q17": {
        "question": "What aircraft are typically used on flights from Kuala Lumpur to Surabaya?",
        "answer": "Nonstop flights from Kuala Lumpur to Surabaya are mostly operated with Airbus A320-100s (AirAsia Indonesia), Boeing 737-800s (Malaysia Airlines), and Boeing 737 MAX 8s (Batik Air Malaysia), with the A320 appearing most frequently in the schedule. On one-stop itineraries the long leg is often a 737-800 or 737 MAX 8 connecting via Jakarta, Singapore, or Denpasar, while the short leg typically uses another 737 or an A320-family jet. The exact aircraft can vary by day and airline, but narrowbody Airbus and Boeing jets dominate the route.",
        "methodology": "Aircraft types are taken from the equipment each operating carrier schedules on this route, drawn from published airline timetables and airline equipment schedules in our flight-schedule database. They describe typical scheduled aircraft and can vary with seasonal or day-of-week assignments and last-minute equipment swaps. Airlines and weekly frequencies are compiled from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We count each operating carrier's scheduled weekly departures and the days it flies; where there is no nonstop service, connecting carriers are identified by linking scheduled nonstop segments through common hub airports. Where a median fare is shown for a carrier, it reflects the real fares Priceline users found on this route in the last 72 hours.",
        "toolsUsed": [
          "route_aircraft",
          "route_airlines"
        ]
      },
      "q18": {
        "question": "Which airline alliances serve flights from Kuala Lumpur to Surabaya?",
        "answer": "On the Kuala Lumpur–Surabaya route, Malaysia Airlines (MH) is the sole alliance carrier, representing oneworld with up to 30 weekly nonstop flights. Indonesia AirAsia (QZ) and Batik Air Malaysia (OD) also fly the route but belong to no global alliance.",
        "methodology": "Airlines and weekly frequencies are compiled from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We count each operating carrier's scheduled weekly departures and the days it flies; where there is no nonstop service, connecting carriers are identified by linking scheduled nonstop segments through common hub airports. Where a median fare is shown for a carrier, it reflects the real fares Priceline users found on this route in the last 72 hours. Carrier service and weekly frequencies are summarized from our flight-schedule database, which draws on published airline timetables, U.S. government schedule data, and observed operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). Where available, on-time and cancellation rates come from the U.S. Bureau of Transportation Statistics (BTS) Airline On-Time Performance dataset, and typical fares from the U.S. DOT Airline Origin and Destination Survey (DB1B), a quarterly 10% sample of tickets sold.",
        "toolsUsed": [
          "route_airlines",
          "flight_schedule"
        ]
      },
      "q20": {
        "question": "What are the best airport lounge options when departing from Kuala Lumpur?",
        "answer": "At Kuala Lumpur International Airport (KUL), you'll find several lounge options across its terminals. In Terminal 1, the Plaza Premium Lounge and the Sphere Lounge are available, with Sphere Lounge open from 07:00 to 23:00. The Satellite Terminal houses the Sama Sama Express Lounge, Kepler Club, and Travel Club Lounge, while klia2 offers the Plaza Premium Lounge (located at Aerotel), Travel Club Lounge, Sky Suite Lounge, and Capsule Transit options (airside and landside). Many of these lounges accept Priority Pass, and some offer pay-per-use access, with amenities ranging from cozy sleep pods to restaurant vouchers. For Malaysia Airlines passengers, the Golden Satellite Lounge is available in the Satellite Terminal for eligible business class and elite status travelers.",
        "toolsUsed": [],
        "references": [
          {
            "url": "https://americanexpress.com/en-au/travel/lounges/the-platinum-card/KUL",
            "title": "American Express Lounges at Kuala Lumpur International Airport | Amex AU",
            "favicon": "https://www.americanexpress.com/apple-touch-icon-152x152.png"
          },
          {
            "url": "https://my.prioritypass.com/en-GB/lounges/malaysia/kuala-lumpur-international",
            "title": "Kuala Lumpur International Airport KUL Lounges - KUL Airport Guide and lounges. | Priority Pass",
            "time_published": "2024-11-05T00:00:00Z"
          },
          {
            "url": "https://americanexpress.com/en-us/travel/lounges/the-platinum-card/KUL",
            "title": "American Express Lounges at Kuala Lumpur International Airport | Amex US",
            "time_published": "2026-05-05T00:00:00Z"
          },
          {
            "url": "https://prioritypass.com/lounges/malaysia/kuala-lumpur-klia/kul6-airasia-premium-red-lounge",
            "title": "Kuala Lumpur International Airport KUL Lounges - KUL Airport Guide and lounges.  | Priority Pass",
            "time_published": "2024-11-05T00:00:00Z"
          },
          {
            "url": "https://www.cathaypacific.com/cx/de_CH/destinations/airports/kuala-lumpur-international-airport.html",
            "title": "Kuala Lumpur International | Cathay Pacific",
            "time_published": "2022-01-01T00:00:00Z"
          }
        ]
      },
      "q21": {
        "question": "What is the baggage allowance on this route from Kuala Lumpur to Surabaya?",
        "answer": "Baggage allowance on Kuala Lumpur to Surabaya flights varies by airline and fare type. Basic economy tickets often exclude checked baggage, while standard economy typically includes one checked bag and a carry‑on. Premium fares usually offer higher allowances."
      },
      "q22": {
        "question": "What cabin and seat options are typical from Kuala Lumpur to Surabaya?",
        "answer": "Flights from Kuala Lumpur to Surabaya usually offer Economy, with some airlines providing Premium Economy and flat‑bed Business class on select services."
      },
      "q23": {
        "question": "Are same‑day changes or standby possible on this route?",
        "answer": "Policies vary by airline and fare; flexible and premium cabin tickets often allow same‑day changes or standby, but basic economy or promo fares rarely do."
      }
    }
  }
}