{ "response": { "Key": "HKG-SUB", "orig": { "code": "HKG", "type": "airport", "city": "Hong Kong", "fullCity": "Hong Kong, Hong Kong", "airport": "Hong Kong Intl Airport" }, "dest": { "code": "SUB", "type": "airport", "city": "Surabaya", "fullCity": "Surabaya, Indonesia", "airport": "Juanda Intl Airport" }, "faq": { "q0": { "question": "What is the typical flight duration from Hong Kong to Surabaya?", "answer": "The flight from Hong Kong to Surabaya is about 2,050 miles, with a typical nonstop duration of 4 hours 50 minutes. The return leg takes around 5 hours, so Surabaya to Hong Kong is slightly longer.", "methodology": "Flight times and distances come from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). The typical flight time is the median scheduled block time across all carriers on the route, computed the same way in both directions so the difference reflects prevailing winds rather than any change in method. Distance is the great-circle distance between the two airports, so the actual flown track is typically 2-5% longer.", "toolsUsed": [ "flight_schedule" ] }, "q1": { "question": "Are there any direct flights from Hong Kong to Surabaya?", "answer": "Cathay Pacific operates non‑stop flights from Hong Kong to Surabaya with two daily departures, typically around 2:15 PM and 2:30 PM, seven days a week. The scheduled block time is about 4 hours 50 minutes eastbound; the return is roughly 5 hours.", "methodology": "Airlines and weekly frequencies are compiled from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We count each operating carrier's scheduled weekly departures and the days it flies; where there is no nonstop service, connecting carriers are identified by linking scheduled nonstop segments through common hub airports. Where a median fare is shown for a carrier, it reflects the real fares Priceline users found on this route in the last 72 hours. Carrier service, flight times and distances for this route come from our flight-schedule database, which draws on published airline timetables, U.S. government schedule data, and observed operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We report the days of the week and the departure times each carrier operates. The typical flight time is the median scheduled block time, given both per carrier and across all carriers on the route; where a schedule does not publish an elapsed time, it is derived from the scheduled departure and arrival times converted to UTC. Outbound and return times are computed by the same method, so the difference between them is directly comparable and reflects prevailing winds rather than any change in derivation. Distance is the great-circle distance between the two specific airports named, so an actual flown track is typically 2-5% longer. Where shown, on-time departure and arrival rates and cancellation rates come from the U.S. Bureau of Transportation Statistics (BTS) Airline On-Time Performance dataset, which covers U.S. domestic routes only; where a typical fare is shown, it comes from the U.S. DOT Airline Origin and Destination Survey (DB1B), a quarterly 10% sample of tickets sold.", "toolsUsed": [ "route_airlines", "flight_schedule" ] }, "q3": { "question": "What are the ground transportation options in Surabaya?", "answer": "Juanda International Airport (SUB) sits about 12 kilometers from Surabaya city center, and the most-used ground option is a taxi or ride-hailing service like Grab or Gojek, which offers the fastest door-to-door trip in roughly 30–45 minutes depending on traffic. There is no direct rail link from the airport terminal itself; travelers must first take a short taxi or shuttle to a nearby commuter rail station (such as on the Greater Surabaya Commuter Line) for onward travel into the city, though this is less convenient with luggage. Car rentals are available at the airport for those wanting to self-drive, but local traffic and driving norms make this less popular than a chauffeured ride. Public bus service is limited and generally slower, so most visitors opt for a metered taxi or app-based car.", "toolsUsed": [ "article_lookup" ], "references": [ { "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport", "title": "Juanda International Airport", "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png", "time_published": "2026-09-15T14:01:12Z" }, { "url": "https://en.wikipedia.org/wiki/Greater_Surabaya_Commuter_Line", "title": "Greater Surabaya Commuter Line", "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png", "time_published": "2026-08-13T03:07:14Z" }, { "url": "https://en.wikipedia.org/wiki/Juanda%20railway%20station", "title": "Juanda railway station", "time_published": "2026-04-17T11:41:34Z" }, { "url": "https://en.wikipedia.org/wiki/Rail_transport_in_Jakarta", "title": "Transport in Jakarta", "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png", "time_published": "2026-09-16T15:13:21Z" } ] }, "q6": { "question": "Are overnight (red‑eye) flights available from Hong Kong to Surabaya?", "answer": "No nonstop red-eye flights operate from Hong Kong to Surabaya. One connecting overnight option exists: Cathay Pacific departs Hong Kong at 21:30 and arrives in Kuala Lumpur at 01:30 (the same night, in the early hours), then connects to Malaysia Airlines with a layover of about 5 hours 55 minutes.", "methodology": "Red-eye flights are identified from scheduled local departure and arrival times in our flight-schedule database — built from published airline timetables and official schedule data, including U.S. Department of Transportation records for domestic routes — flagging services that depart late at night and arrive the following morning; for connecting itineraries the red-eye is based on the timing of the overnight long-haul leg.", "toolsUsed": [ "redeye_flights" ] }, "q7": { "question": "Which airlines usually operate this route from Hong Kong to Surabaya?", "answer": "Cathay Pacific operates nonstop flights from Hong Kong to Surabaya with 14 weekly departures, flying daily at 2:15 PM and 2:30 PM. Specific fare data isn't available for this route, but Cathay Pacific is the sole nonstop carrier.", "methodology": "Airlines and weekly frequencies come from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We count each operating carrier's scheduled weekly departures and the days it flies; where there is no nonstop service, connecting carriers are identified by linking scheduled nonstop segments through common hub airports. Where a typical fare is shown for a carrier, it is the median of the real fares Priceline users found on this route in the last 72 hours.", "toolsUsed": [ "route_airlines" ] }, "q8": { "question": "If I need a connection, what are common layover cities between Hong Kong and Surabaya?", "answer": "Common layover cities include Singapore, Kuala Lumpur, and Jakarta. Singapore Changi offers efficient transfers and extensive connections. Kuala Lumpur provides competitive fares and smooth transit. Jakarta serves as a major hub with frequent onward flights to Surabaya, keeping total travel time competitive." }, "q10": { "question": "Which months have the best weather for traveling to Surabaya?", "answer": "May to September is the dry season with sunny days and lower humidity, making it the best time for outdoor activities." }, "q11": { "question": "What documents should I bring with me to the airport when flying from Hong Kong to Surabaya?", "answer": "Bring a passport valid for at least six months, a visa or visa‑on‑arrival eligibility confirmation, return or onward ticket proof, and a payment method for baggage. Check if any vaccination certificates are required." }, "q12": { "question": "Which airport should I use in Surabaya?", "answer": "Surabaya has one main airport, Juanda International, which handles all commercial flights to the city." }, "q13": { "question": "How do I get to Hong Kong Intl Airport from the city center?", "answer": "The Airport Express train is the quickest and most popular way to reach Hong Kong International Airport from the city center, with frequent service from Hong Kong and Kowloon stations. Public buses offer a cheaper alternative with routes covering all of Hong Kong, while taxis provide a flexible door-to-door option. Ride-share services are not commonly available for airport trips, and driving yourself is possible with on-site parking and valet service, though parking can be expensive.", "toolsUsed": [ "article_lookup" ], "references": [ { "url": "https://hongkongairport.com/en/transport/to-from-airport", "title": "Overview, To and From Airport - Hong Kong International Airport", "favicon": "https://hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://hongkongairport.com/tc/transport", "title": "æ¦ è¦½½½, ä¾¾¾ å¾¾¾ æ© å ´ç 交é è¨­æ ½½½ - é¦ æ¸¯å é æ© å", "time_published": "2026-03-30T00:00:00Z" }, { "url": "https://hongkongairport.com/en/transport/to-from-airport/taxis.page", "title": "Taxis, To and From Airport - Hong Kong International Airport", "favicon": "https://hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://www.hongkongairport.com/en/transport/mainland-connection/mainland-coaches/", "title": "Chinese Mainland Coaches, Chinese Mainland Connection - Hong Kong International Airport", "favicon": "https://www.hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" } ] }, "q14": { "question": "Are there hotels or sleeping facilities at Surabaya airport?", "answer": "Surabaya Juanda Airport has a hotel directly connected to Terminal 1: the Cordis Hotel Surabaya Airport, which also offers a free shuttle to Terminal 2 for international passengers. The airport itself closes nightly from 11:00 PM to 3:00 AM, so staying overnight inside the terminal is not possible. For a comfortable sleep, the Cordis is your on-site option.", "toolsUsed": [ "article_lookup" ], "references": [ { "url": "https://sleepinginairports.net/guides/surabaya-juanda-airport-guide.htm", "title": "Surabaya Juanda Airport Guide (SUB) - Sleeping in Airports", "favicon": "https://www.sleepinginairports.net/nitropack_static/oBWrHkPujHTPIaVWqdDSDhClXUyrYhhb/assets/images/optimized/rev-b853180/www.sleepinginairports.net/wp-content/uploads/2018/09/cropped-sia-logo-180x180.png", "time_published": "2018-10-02T00:00:20Z" }, { "url": "https://www.sleepinginairports.net/reviews/surabaya-juanda-airport-reviews.htm", "title": "Surabaya Juanda Airport Reviews (SUB)", "time_published": "2023-07-27T00:00:00Z" }, { "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport", "title": "Juanda International Airport", "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png", "time_published": "2026-09-15T14:01:12Z" }, { "url": "https://en.wikipedia.org/wiki/Juanda%20International%20Airport", "title": "Juanda International Airport", "time_published": "2026-04-30T13:32:21Z" }, { "url": "https://activities.marriott.com/asia/indonesia/east-java/surabaya/activities/private_airport_transfer_surabaya-XP9TTG", "title": "Private Airport Transfer Surabaya", "time_published": "2026-05-04T00:00:00Z" }, { "url": "https://www.sleepinginairports.net/lounges/surabaya-juanda-airport-lounges.htm", "title": "Surabaya Juanda Airport Lounges (SUB)", "time_published": "2024-01-01T00:00:00Z" } ] }, "q15": { "question": "Are there currency exchange offices, prayer rooms and Wi‑Fi at Juanda Intl Airport?", "answer": "Juanda International Airport (SUB) in Surabaya has currency exchange offices in both the international arrivals and departures areas, along with ATMs throughout the terminals. Prayer rooms (musala) are available in Terminal 1 and Terminal 2 for Muslim travelers, and there is also a multi-faith chapel inside the international terminal. Free Wi-Fi is provided across the passenger terminals, though the network name and session limits may vary by area.", "toolsUsed": [ "article_lookup" ], "references": [ { "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport", "title": "Juanda International Airport", "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png", "time_published": "2026-09-15T14:01:12Z" }, { "url": "https://en.wikipedia.org/wiki/Juanda%20railway%20station", "title": "Juanda railway station", "time_published": "2026-04-17T11:41:34Z" }, { "url": "https://en.wikipedia.org/wiki/File:Indonesia_Surabaya_City_location_map.svg", "time_published": "2017-12-22T00:00:00Z" } ] }, "q16": { "question": "Are there accessible services or children's facilities at the Hong Kong and Surabaya airports?", "answer": "Hong Kong International Airport offers extensive barrier-free services including complimentary wheelchair assistance arranged through your airline or travel agent (or via the ALLWAYS hotline at +852 2275 0000), tactile guide paths, courtesy channels for security, caring corners, accessible toilets and changing rooms, and sensory areas; infant strollers and nursing rooms are available for families. Juanda International Airport in Surabaya does not publish specific accessibility or children's play area details in the available information, though the airport has two terminals serving domestic and international flights. To arrange mobility assistance at Hong Kong, contact your airline at least 48 hours before departure; for Surabaya, contact your airline directly as no dedicated program information is listed.", "toolsUsed": [ "article_lookup" ], "references": [ { "url": "https://www.hongkongairport.com/en/passenger-guide/airport-facilities-services/special-needs-access", "title": "Special Needs Access", "favicon": "https://www.hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://hongkongairport.com/en/passenger-guide/departures/special-needs-access.page", "title": "Special Needs Access, Departures - Hong Kong International Airport", "favicon": "https://hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://www.hongkongairport.com/en/passenger-guide/airport-facilities-services/mobility-assistance", "title": "Mobility Assistance, Airport Facilities & Services - Hong Kong International Airport", "favicon": "https://www.hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://hongkongairport.com/en/passenger-guide/airport-facilities-services", "title": "Airport Facilities and Services, Passenger Guide - Hong Kong International Airport", "favicon": "https://hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://en.wikipedia.org/wiki/Juanda_International_Airport", "title": "Juanda International Airport", "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png", "time_published": "2026-09-15T14:01:12Z" }, { "url": "https://en.wikipedia.org/wiki/Juanda%20International%20Airport", "title": "Juanda International Airport", "time_published": "2026-04-30T13:32:21Z" }, { "url": "https://en.wikipedia.org/wiki/Juanda%20railway%20station", "title": "Juanda railway station", "time_published": "2026-04-17T11:41:34Z" }, { "url": "https://en.wikipedia.org/wiki/Surabaya", "title": "Surabaya", "favicon": "https://en.wikipedia.org/static/apple-touch/wikipedia.png", "time_published": "2026-09-16T01:12:40Z" } ] }, "q17": { "question": "What aircraft are typically used on flights from Hong Kong to Surabaya?", "answer": "Cathay Pacific operates flights from Hong Kong to Surabaya using the Airbus A330-300. No other carriers are listed for this route.", "methodology": "Aircraft types come from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). For U.S. routes the type is grounded in the tail number that actually operated the flight; elsewhere it comes from the airline's filed equipment code. Where the source does not commit to a specific variant we name the aircraft family (for example Airbus A320 family) rather than guess, and where no reliable type is on file the aircraft is omitted rather than estimated. Types describe typical scheduled equipment and can vary with seasonal or day-of-week assignments and last-minute swaps.", "toolsUsed": [ "flight_schedule" ] }, "q18": { "question": "Which airline alliances serve flights from Hong Kong to Surabaya?", "answer": "Cathay Pacific (CX) is the only airline flying nonstop from Hong Kong to Surabaya, with 14 weekly flights. Cathay Pacific is a member of Oneworld, so Oneworld is the sole alliance serving this route nonstop; other alliances may offer connecting itineraries but no other carrier operates the route directly.", "methodology": "Airlines and weekly frequencies are compiled from our flight-schedule database, which combines published airline timetables, U.S. government schedule data from the Bureau of Transportation Statistics (BTS), and observed flight operations from the EUROCONTROL/OpenSky Open Performance Data Initiative (OPDI). We count each operating carrier's scheduled weekly departures and the days it flies; where there is no nonstop service, connecting carriers are identified by linking scheduled nonstop segments through common hub airports. Where a median fare is shown for a carrier, it reflects the real fares Priceline users found on this route in the last 72 hours.", "toolsUsed": [ "route_airlines" ] }, "q20": { "question": "What are the best airport lounge options when departing from Hong Kong?", "answer": "When departing from Hong Kong International Airport, you have several lounge options, including airline lounges like the Cathay Pacific Lounges (The Deck, The Pier First and Business Class, The Wing First Class, and The Bridge), the Emirates Lounge, the SilverKris Lounge shared by South African Airways, SWISS, Thai Airways, and United Airlines, and The Qantas Hong Kong Lounge. For pay-in or corporate access, the Plaza Premium Lounges (at Gates 1, 60, and 35, plus Plaza Premium First), the Kyra Lounge (with locations near Gate 23 and Gate 40), and The Centurion Lounge for eligible American Express card members are available. The Centurion Lounge features premium amenities and food inspired by Hong Kong's local culture, while pay-in lounges generally offer hot showers, food and beverage, and some include beauty and massage services. The Plaza Premium Lounge in the East Hall near Gate 1 and the West Hall near Gate 60 are open 24 hours.", "toolsUsed": [ "article_lookup" ], "references": [ { "url": "https://www.hongkongairport.com/en/passenger-guide/airport-facilities-services/airline-lounges", "title": "Airline Lounges, Airport Facilities & Services - Hong Kong International Airport", "favicon": "https://www.hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://americanexpress.com/en-us/travel/lounges/the-platinum-card/HKG", "title": "American Express Lounges at Hong Kong International Airport | Amex US", "favicon": "https://www.americanexpress.com/apple-touch-icon-152x152.png" }, { "url": "https://www.delta.com/us/en/airports/asia/hong-kong-sky-club-airport-map", "title": "Hong Kong Intl. (HKG) Airport Map & Lounges | Delta Air Lines", "favicon": "https://www.delta.com/content/dam/delta-applications/dlhome/favicon.ico" }, { "url": "https://hongkongairport.com/en/passenger-guide/airport-facilities-services/pay-in-corporate-lounges", "title": "Pay-in Lounges, Airport Facilities & Services - Hong Kong International Airport", "favicon": "https://hongkongairport.com/iwov-resources/image/common/icon/favicon.ico" }, { "url": "https://prioritypass.com/zh-Hant-TW/lounges/hong-kong/hong-kong-international-chek-lap-kok", "title": "Hong Kong International Airport HKG Lounges - HKG Airport Guide and lounges. | Priority Pass", "favicon": "https://prioritypass.com/icon.png?a4ff481221414a5c" } ] }, "q21": { "question": "What is the baggage allowance on this route from Hong Kong to Surabaya?", "answer": "Baggage allowance on the Hong Kong to Surabaya route depends on your airline and fare type. Basic economy fares often exclude checked baggage, while standard economy typically includes one checked bag and a carry-on. Premium cabins provide higher allowances, usually two checked bags." }, "q22": { "question": "What cabin and seat options are typical from Hong Kong to Surabaya?", "answer": "Flights from Hong Kong to Surabaya typically offer Economy and Business class, with flat‑bed seats on wide‑body aircraft; Premium Economy is uncommon on this route." }, "q23": { "question": "Are same‑day changes or standby possible on this route?", "answer": "Policies vary by airline and fare; flexible and higher cabins often allow same-day changes or standby, but basic and promotional fares typically do not." } } } }