{"code":"EOH","location":"South America, Colombia, Medellin, Enrique Olaya Herrera Airport","faq":[{"question":"What are the standard check-in and check-out times at hotels near Enrique Olaya Herrera Airport?","answer":"Most hotels in Medellin set check-in around 3:00 PM and check-out by 12:00 PM (noon). Exact times may vary by property; confirm your times directly with your hotel if you need an early or late request."},{"question":"Is breakfast included in the room rate at hotels in Medellin?","answer":"Breakfast inclusion depends on the booked rate. Many mid-range and upscale hotels offer breakfast, while budget hotels may charge extra, typically from approx. 60,000-100,000 COP ($15 to $25 USD). Always check inclusions before booking."},{"question":"Do hotels provide an airport shuttle from Enrique Olaya Herrera (EOH)?","answer":"Dedicated airport shuttles from EOH are less common due to its central location and access to taxis and ride apps. Some hotels near EOH may offer shuttle service, usually starting from approx. 10,000 COP ($2.50 USD). Always check the hotel’s transportation details in advance."},{"question":"What is the typical cancellation policy for hotel bookings in Medellin?","answer":"Cancellation policies depend on your rate and booking channel. Many allow free cancellation up to 24-48 hours before arrival, while non-refundable options are common for last-minute deals. Review all terms before confirming your booking."},{"question":"Is on-site parking available at hotels near EOH?","answer":"Many hotels offer secure on-site parking, sometimes complimentary for guests or for a daily fee, typically approx. 10,000-30,000 COP ($2.50-$7.50 USD). Confirm availability and costs with your hotel in advance."},{"question":"Are pets allowed at hotels in Medellin?","answer":"Pet policies vary. Some boutique or select hotels are pet-friendly, often with restrictions or an extra fee such as approx. 50,000 COP ($12.50 USD) per night. Check your hotel's pet policy before booking."},{"question":"What common amenities can I expect in hotels around Enrique Olaya Herrera Airport?","answer":"Most hotels offer free Wi-Fi, air conditioning, and private bathrooms. Many feature a restaurant, bar, and laundry services, and some also provide a fitness center or pool."},{"question":"Is Wi-Fi free and reliable in Medellin hotels?","answer":"Most Medellin hotels offer free Wi-Fi. Reliability and typical speeds vary, with standard properties averaging 10-30 Mbps. Business travelers should confirm with the hotel or inquire if higher speeds or premium connections are available for a fee."},{"question":"Are there accessible rooms for guests with disabilities at hotels in Medellin?","answer":"Many newer or renovated hotels offer accessible rooms featuring wider doorways, grab bars, or roll-in showers. Since supply is limited, request details about specific accessibility features directly with the hotel before you book."},{"question":"What are the popular neighborhoods and attractions near Enrique Olaya Herrera Airport (EOH)?","answer":"EOH is near Belén and Guayabal, with access to the Medellin Metro. El Poblado (with Parque Lleras nightlife) and Laureles (restaurants, lively atmosphere) are about a 20-35 minute drive, varying by traffic."},{"question":"Is there a fitness center or pool at hotels in Medellin?","answer":"Many mid-range and upscale hotels feature a gym, and some include a swimming pool. Guesthouses or smaller properties may not offer these amenities. Check the hotel’s amenities list before booking."},{"question":"What dining options are available on-site at hotels in Medellin?","answer":"Many hotels provide on-site restaurants or bars, and some offer room service. Typical menus feature Colombian cuisine, plus some vegetarian and international dishes. A range of restaurants and cafes are nearby."},{"question":"Are there any local events happening during my stay in Medellin?","answer":"Medellin hosts festivals year-round, such as the Feria de las Flores (Flower Festival) in August, and other cultural events. For up-to-date details, check with your hotel or a local tourism office."},{"question":"How can I contact the hotel for special requests or questions?","answer":"For services like early check-in, late check-out, or room preferences, contact your hotel directly before arrival. Extra fees may apply and requests are subject to availability."},{"question":"What safety measures are in place for guests at hotels in Medellin?","answer":"Main hotel neighborhoods like Laureles and El Poblado are generally considered safe. Hotels commonly offer 24-hour reception, CCTV, and in-room safes. Use standard precautions and stay aware of your surroundings."},{"question":"Is public transportation convenient from hotels near EOH?","answer":"The Medellin Metro and buses are reliable, though EOH is not directly on a Metro line. Guests usually take a short taxi or ride-share to the nearest station. Confirm your hotel’s location relative to Metro lines for trip planning."},{"question":"Are taxis and ride-hailing apps safe and available in Medellin?","answer":"Taxis are widely available, and ride-hailing apps like Uber, Beat, Didi, Cabify, and Bolt are commonly used, though their legal status may change. For safety, consider booking through hotel reception or confirm app availability locally."},{"question":"What payment methods do hotels accept in Medellin?","answer":"Visa and Mastercard credit/debit cards are widely accepted at hotels and larger businesses. Smaller properties or local vendors may prefer cash (COP). Notify your bank before you travel to avoid card issues."},{"question":"What identification is required at check-in?","answer":"Foreign guests must present a valid passport at check-in. Colombian residents should bring their cédula (national ID card). Some hotels may photocopy your ID for records."},{"question":"Do hotels accommodate families with specific needs like cribs or extra beds?","answer":"Most family-friendly hotels offer cribs or rollaway beds, and some have family rooms. Policies and any additional costs vary; confirm with your hotel ahead of arrival."},{"question":"Will I hear aircraft noise in rooms near Enrique Olaya Herrera Airport?","answer":"EOH is a domestic airport with frequent small aircraft. Some nearby hotels may experience aircraft noise. If sensitive to noise, request a room away from the runway or on a higher floor."},{"question":"What local customs, dress, and tipping etiquette should I know?","answer":"Colombians dress smart-casual. Restaurant tipping is usually 10%, often as a service charge on the bill. For hotel staff, a tip of 5,000-10,000 COP (approx. $1.25-$2.50 USD) is customary for bell staff or housekeeping."},{"question":"What electrical plugs and voltage are used in Colombia?","answer":"Colombia uses 110 V, 60 Hz electricity, with plugs type A and B (two flat pins). Bring a plug adapter and confirm your devices support 110 V if needed."},{"question":"Do hotels offer laundry and dry-cleaning services?","answer":"Many hotels provide laundry and dry-cleaning, often with same-day or 24-hour turnaround. Rates differ by property, so confirm cost and timing at check-in."},{"question":"Will staff at hotels near EOH speak English?","answer":"Spanish is the main language, but staff at hotels in tourist areas often speak English. At smaller properties, English proficiency may be limited."}],"tips":["Check your arrival airport: Enrique Olaya Herrera (EOH) serves domestic flights and is 2-4 km (1-2.5 mi) from most central hotels, with rides taking under 20 minutes. José María Córdova (MDE) handles most international flights and is 30-40 km (19-25 mi) east; transfers to central Medellín can take 40-75 minutes due to mountain roads. Confirm your airport before booking accommodations if you want to minimize travel time after landing.","Select your neighborhood based on your plans: El Poblado offers nightlife and international hotel brands, Laureles/Estadio provides local flavor and quick access to EOH, and Envigado suits longer or residential stays. Hotels within 500 m of a metro station allow for transit across the city in under 20 minutes; verify distance to the nearest station before booking.","Review your quoted nightly rate to see if taxes are included; Colombian hotels may apply a 19% IVA (Value Added Tax). Foreign visitors can avoid this charge by presenting their original passport and entry stamp at check-in. Confirm eligibility with your hotel in advance if you want a tax exemption.","Bring your physical passport and the card used for booking, as hotels will request both at check-in; digital copies rarely suffice. These original documents are also required for IVA (tax) exemption if you are a foreign guest.","For direct transfers from EOH Airport, arrange a hotel shuttle or use ride-hailing apps like Uber, Beat, Cabify, or DiDi; central journeys take 10-20 minutes and cost COP 20,000-50,000 (about $5-$15). Check app availability in advance, as local regulations may affect service.","Medellín's mild 'eternal spring' climate means many hotels do not offer air conditioning. If you require A/C for comfort or health reasons, confirm this amenity directly with your hotel before arrival.","Learn basic Spanish phrases like \"buenos días\" (good morning), \"por favor\" (please), and \"gracias\" (thank you). Many hotel staff outside tourist zones speak limited English, so greeting the team in Spanish can improve your experience.","Expect a voluntary 10% tip (propina voluntaria) added to restaurant bills. For hotel service, tipping COP 5,000-10,000 ($1.25-$2.50) for bellhops or housekeeping is customary; carry small bills for this purpose.","Use your hotel room safe to store valuables such as passports, extra credit cards, or electronics. While petty theft is uncommon, keeping your items secure helps prevent issues in busy public areas.","If you have an early EOH departure, request an early breakfast or a to-go meal during check-in. Many hotels will provide breakfast before standard hours for travelers with morning flights.","Check your hotel’s Wi-Fi speed and power outlet availability when you arrive, especially if you need a quiet area for video calls or remote work. Request a room with workspace amenities if required.","Ask the front desk about same-day laundry services—rates are typically competitive and turnaround can be under 24 hours. If your flight departs late, confirm the hotel's luggage storage or late check-out fees in advance.","Consult the hotel concierge or front desk for recommendations on local experiences—staff can arrange reputable tours, such as Metrocable rides to Parque Arví, or advise on safe taxis and points of interest.","Medellín’s elevation of about 1,500 m (4,900 ft) can cause mild altitude effects, such as shortness of breath when you arrive. Hydrate well and rest briefly before activities that require exertion."]}