{"code":"EZE","location":"South America, Argentina, Buenos Aires, Buenos Aires Ministro Pistarini Airport","faq":[{"question":"What are typical check-in and check-out times?","answer":"Check-in is typically 14:00-15:00, and check-out is 11:00-12:00. Early check-in or late check-out may be available for a fee or based on availability; confirm with the property."},{"question":"Is breakfast included in the room rate?","answer":"Breakfast inclusion varies by rate and hotel. Many airport properties offer an on-site buffet, often starting at 6:00 or 6:30 am. Dining hours in Argentina are typically later than in many countries; breakfast may extend until 10:00 or 11:00 am. Always check your rate details at booking."},{"question":"Do hotels provide airport shuttle service?","answer":"Many hotels near Ezeiza offer airport shuttles, either complimentary or for a fee. Shuttle schedules and reservation requirements vary; confirm pickup details in advance with your hotel."},{"question":"How far is the hotel from Buenos Aires city center and how long does transfer take?","answer":"Ezeiza Airport is approximately 30-40 km from downtown Buenos Aires (Microcentro). Transfer time is typically 30-60 minutes depending on traffic; allow extra time during peak hours."},{"question":"What transport options are available to/from the airport?","answer":"Transport options include hotel shuttles, authorized airport taxis or remises from prepaid booths at Ezeiza, app-based ride services like Uber, Cabify, and Beat, and long-distance bus companies. Public rail service does not directly serve Ezeiza."},{"question":"What is the cancellation policy?","answer":"Cancellation policies depend on the rate type. Flexible rates generally allow free cancellation up to a specific date, while non-refundable rates are lower priced but rarely refundable. Review the booking terms carefully."},{"question":"Is parking available on-site and is it secure?","answer":"Many airport hotels provide on-site parking, which may be free or paid, often in gated or monitored lots. Confirm availability, size limits, and any fees directly with the hotel when reserving."},{"question":"Are pets allowed?","answer":"Pet policies vary widely. Some hotels permit pets, often with size limits and additional fees, while many do not. Always check the property’s pet policy before booking."},{"question":"Is Wi-Fi free and reliable?","answer":"Free Wi-Fi is commonly available in rooms and public areas at airport hotels. Speeds and reliability can vary by property; upgraded connections may be available for a fee."},{"question":"Are there accessible rooms and facilities for guests with disabilities?","answer":"Larger and chain hotels often provide accessible rooms with ramps, elevators, and adapted bathrooms. Older or smaller properties may have limited accessibility. Request features like roll-in showers or specific bathroom layouts before booking."},{"question":"Are family rooms, cribs or extra beds available?","answer":"Many hotels offer family rooms, interconnecting rooms, cribs, and extra beds, sometimes for an additional fee. Availability varies, so request these amenities when booking."},{"question":"Are there business facilities and meeting rooms?","answer":"Many airport hotels feature meeting rooms, business centers, and services like printing or conference spaces. Check room size, AV equipment, and any associated fees before finalizing your meeting plans."},{"question":"Are rooms soundproofed from aircraft noise?","answer":"Hotels near runways may experience noise. Many airport properties feature soundproof windows. If you are sensitive to noise, request a soundproofed room or one away from the runway."},{"question":"Is the neighbourhood safe for travelers?","answer":"The Ezeiza airport area and most hotel zones are generally safe, and most airport hotels have 24-hour security or monitored entrances. Standard precautions apply: avoid displaying valuables, use registered taxis or hotel transfers, and be cautious at night. Petty theft can occur in Buenos Aires city center; stay alert."},{"question":"Do hotels accept major credit cards and foreign currency?","answer":"Most hotels accept major credit cards like Visa and MasterCard; American Express is sometimes accepted. Room charges are usually in Argentine pesos (ARS) or the property’s stated currency. Cash payments typically require ARS; ask about foreign currency acceptance when booking."},{"question":"What tipping etiquette is customary?","answer":"Tipping is customary in Argentina. A 10% tip for restaurant service is common if not already included. For porters and housekeeping, a small tip of approximately $15 (500-1,000 ARS, verify current rate as it fluctuates) is appreciated. Tips are discretionary."},{"question":"Can the hotel help with flight or immigration issues / travel documents?","answer":"Hotel front desk staff can often assist with printing boarding passes, providing addresses or confirmation letters for immigration, and advising on entry procedures. For visa matters, contact consular services directly."},{"question":"Are there dining options on-site or nearby late at night?","answer":"Many airport hotels offer on-site restaurants and 24-hour room service. Dining hours in Argentina are typically later than in many other countries, with dinner often served after 20:00. Options outside hotels are limited late at night; if arriving late, confirm restaurant or room service hours with your hotel."},{"question":"Do hotels offer luggage storage before check-in or after check-out?","answer":"Most hotels provide short-term luggage storage, often free or for a small fee. Confirm storage duration and security policy with the hotel."},{"question":"What about smoking policies and local regulations?","answer":"Argentina has strict indoor smoking regulations, and most hotels are non-smoking indoors with designated outdoor smoking areas. Fines may apply for indoor smoking violations. Always check hotel rules for smoking policies."},{"question":"Are laundry and dry-cleaning services available?","answer":"Many hotels provide laundry and dry-cleaning services, often on a same-day or next-day basis for a fee. Smaller properties may offer limited or external services; inquire upon arrival."},{"question":"Do hotel rooms have electrical outlet types and what voltage is used?","answer":"Argentina uses 220 V, 50 Hz electricity, with common plug types Type C (two round pins) and Type I (three flat pins). Travelers should bring an appropriate adapter or check if the hotel provides one."},{"question":"Are there special considerations for solo travelers, women, or LGBTQ+ guests?","answer":"Buenos Aires is a major tourist city with services catering to solo and business travelers. The city is generally LGBTQ+ friendly; use hotel-recommended transport at night for added safety. Spanish is the predominant language, but many hotel staff speak English."},{"question":"What accessibility and inclusivity services are available for hearing/visual impairments?","answer":"Services for hearing or visual impairments, such as visual alarms or braille signage, vary widely. Larger international hotels are more likely to offer accommodations. Request your specific needs and check language support in advance; Spanish is the primary language, but many hotel staff speak English."},{"question":"How often should I review and update these FAQs?","answer":"Policies and local conditions can change throughout the year. Review hotel-specific FAQs and booking terms before each trip, and check for updates again within 1-3 months of travel or sooner during special advisories."}],"tips":["Confirm your hotel's airport shuttle operates 24/7 and get the exact terminal, door number, and pick-up point in writing before arrival, especially for early or late flights at Ezeiza Airport. Some shuttles use Terminal A or C at specific doors - check signage and verify with your hotel.","Request a soundproofed ('superior' or 'executive' room) or a high-floor room during booking to reduce airport noise at Ezeiza hotels. Higher floors and special categories often offer quieter stays - ask about availability.","Request early check-in, late check-out, or a boxed breakfast at least 48 hours in advance, as availability can change. This is especially helpful for pre-dawn departures or early arrivals at Ezeiza hotels.","Review recent guest feedback from the past 3-6 months on TripAdvisor or Google to assess shuttle reliability, noise levels, Wi-Fi speed, and staff responsiveness for your chosen Ezeiza hotel.","Present your physical passport at check-in, as digital ID is not accepted for foreigners in Argentina and a physical passport is required for tax exemption. Also, have the same credit card used for booking available, or notify the hotel in advance if paying differently.","Use official airport taxis such as Ezeiza Taxi or Tienda León, which can be booked at kiosks in the arrivals hall, or pre-booked hotel shuttles/remises for safe transfer on arrival at EZE. Ride-hailing apps like Uber or Cabify may require pick-up in a designated external area - confirm location in the app.","Ask about luggage storage for long layovers or late arrivals; most Ezeiza hotels offer this, sometimes free or for a small fee. Some services include insurance coverage up to approx. ARS 20,000 per bag - check limits and always get a receipt.","Check if your hotel applies the 21% IVA exemption for foreign-issued credit card payments directly on arrival, as this can mean savings of approx. $15 per $75 spent. This discount does not always apply to prepaid or OTA bookings - confirm payment method with the hotel.","Tipping is not mandatory, but small cash tips in Argentine Pesos help staff and minimize need for change. Typical amounts: ARS 100-300 (approx. $0.15-$0.50) per bag for bell staff, ARS 1000-2000 (approx. $1.50-$3) per night for housekeeping, and 10% for restaurants if service is not included; tip in cash even if paying the bill by card.","Test Wi-Fi speed at check-in and request a room closer to the router if speeds are slow, as some areas can have weak signal. Confirm business service options (meeting rooms, printing) in advance if you need to work or attend video calls.","Bring a voltage and plug adapter for Argentina's 220V Type C/I outlets. Most chain hotels have adapters on request but supply is limited - having your own is recommended, especially if your device uses a Type I plug.","Avoid airport currency exchange kiosks due to poor rates. City ATMs have high withdrawal fees (up to ARS 2500, approx. $3) and limited daily amounts; for better value, exchange dollars or euros at official city casas de cambio or pay with major credit cards at hotels.","Learn a few Spanish phrases or download a translation app; 'Hola' (hello) and '¿A qué hora es el desayuno?' (What time is breakfast?) are useful. Most hotel front desks and airport signage are bilingual (Spanish/English).","Before departure, check Argentina's official immigration or health ministry website for entry requirements, including any vaccine, testing, or online form mandates, as regulations may change quickly. Do not rely solely on airline guidance.","Store your passport, valuables, and extra cash in your room’s safe; bring a digital or paper copy of essential documents separately. Some hotels only have small safes, so verify size with your hotel in advance if traveling with larger items.","If renting a car, confirm your hotel offers on-site guarded parking, daily rates, and if spaces must be reserved ahead - lots near Ezeiza are typically gated and monitored 24/7 but space can be limited at peak times.","Allow at least 1 to 1.5 hours for travel between Ezeiza Airport hotels and central Buenos Aires (approx. 35-45 km). Expect taxi/transfer costs of ARS 16,000-20,000 (approx. $15-$18) and add extra time during 7-10am or 5-8pm rush hours.","For families, request connecting or family rooms at least 2 weeks before arrival in high seasons (December-February and July), and confirm child policies and if breakfast for kids is included.","Choose hotels with 24-hour reception, well-lit areas, and secure entry ways for added safety if arriving late or traveling alone. Major chains like Holiday Inn Ezeiza and Posadas have staffed lobbies and access controls - verify requirements for late arrivals.","Select flexible cancellation policies as most close 24-48 hours pre-arrival, which can help if you experience common flight changes or cancellations around Ezeiza. Set airline alerts to get notified if your plans shift while booked on a flexible rate.","Ask if your hotel includes Argentine breakfast favorites like medialunas or dulce de leche. If options are limited, the front desk can recommend bakeries within 2-3 km - discover local flavors before your flight.","Local dinner typically starts late (8-9 PM, peaking at 10 PM), and some businesses close for a siesta from about 2 to 4 PM. Merienda, a local snack tradition, is served in cafés from 4-6 PM and worth trying during your stay.","Use Buenos Aires’ SUBE card, available at airport kiosks and some hotel desks, for public transport like buses and the Subte. Manuel Tienda León buses run 24/7 with hourly departures from Ezeiza - ask the hotel staff about shuttle options (current fare approx. ARS 1000, about $1.50 one-way)."]}